Frequently Asked Questions
Everything you need to know about your Bellzi plushies and collectibles.
What makes Bellzi plushies different from others?
Every Bellzi plush is handcrafted with high-density, premium soft faux fur and stuffed with our signature cloud-like polyester filling. Our designs are original, designer-quality, and feature reinforced stitching for maximum durability.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-7 business days, while international shipping can take 7-21 business days depending on the destination.
Are Bellzi products safe for children?
Yes, safety is our top priority. All our plushies are made with 100% premium non-toxic materials and undergo rigorous safety testing to meet or exceed ASTM and CPSIA standards for all ages.
What is your return and exchange policy?
We want you to love your new friend. If you are not completely satisfied, you can return your item in its original condition with tags attached within 30 days of purchase for a full refund or exchange.
How should I clean my Bellzi plush?
To keep your plush looking its best, we recommend spot cleaning with a damp cloth and mild soap. For a deeper clean, place the plush in a mesh laundry bag and use a gentle, cold cycle, then allow it to air dry completely.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your specific location and the weight of your order.